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Home

Overlake Hospital Association

Printable Case Study

Project Outline

GVA Kidder Mathews serves Overlake Hospital Association, headquartered in Bellevue, WA, under several contractual and special-services arrangements:

  • Conventional Property Management Services

  • Asset Management Services

  • Valuation Advisory Services

GVA Kidder Mathews was selected February 2000 from a RFP process and retained as Property Manager for Overlake Hospital Association’s medical office building portfolio. Under its scope of services, GVA Kidder Mathews has delivered comprehensive property management services for (8) separate buildings totaling 348,703 square feet owned/controlled by this regional hospital and healthcare provider, including: building and portfolio-level operational budgeting; accounting, financial management and reporting; parking contract management; development and supervision of vendor contracts (e.g. elevator, janitorial, etc.): building engineering and maintenance; tenant relations; leasing and marketing; lease administration; and reporting.  GVA Kidder Mathews established and maintains a management office onsite at the Overlake Hospital Association campus to serve the account.

GVA Kidder Mathews provided consultation during the development/construction phase of the 198,417 square feet Overlake Medical Tower to ensure effective transition to stabilized operations, collaborating with the general contractor, architect, legal counsel and multiple design, engineering and technical consultants.  Major objectives during the initial phase of the transition included re-positioning the older campus medical office buildings to market-rate services and leasing.

Services Provided

During our assignment with Overlake Hospital Association, GVA Kidder Mathews:

  • Established competitive, market-rate services for the Medical Office Buildings

  • Integrated Hospital plant and Medical Office Building operations, where appropriate

  • Implemented professional, accurate, lease administration protocols

  • Instituted accounting controls, procedures, allocations, and reporting to relieve Hospital staff

  • Established effective tenant relations programs

  • Maximized economic occupancy at 95%+

  • Achieved and maintained positive cash flow from real estate operations

As Asset Manager to Overlake Hospital Association since September 2001, GVA Kidder Mathews functions as the “Director of Real Estate”, a “corporate staff” position on the organization chart.  GVA Kidder Mathews provides strategic real estate services that: integrate real estate functions and services; assess and improve real estate planning and execution to meet strategic expectations; implement decisions through collaboration with the Board of Directors, volunteers and staff; coordinate real estate actions with other organizational functions; administer property leasing program and direct marketing and leasing activities of client properties; direct risk management, regulatory and safety compliance activities with respect to client properties; direct strategic planning, financial and operational analysis; and, as assigned, design and construction of property acquisitions and dispositions.

Representative accomplishments include:

  • Representing the Hospital in 2004 in the lease of 50,000 SF of class A space for administrative uses with highly favorable terms

  • Administration of the Hospital’s “off-campus” Urgent Care Center in Issaquah, WA; this facility incorporates a Women’s Center, Clinic, and obstetrics practice

Working closely with multiple Hospital departments and the finance department to facilitate and coordinate re-locations precedent to building demolition as part of campus expansion.

Valuation Advisory Services has provided Overlake Hospital with valuation and consulting services for their main campus; including:

  • Valuations for select properties to support re-collateralize the property for bond holders

  • Study of value impacts of the 10th Street overpass project proposed by the City of Bellevue

  • Appraisal of the Overlake Medical Tower for financing purposes

 

 

 

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